This notice describes our current practice accurately. A longer formal policy is being finalised with legal review and will replace it. If anything here is unclear, ask us through the Request a demo page and we’ll explain it.
eavantage.com is a small marketing and documentation website. It has no user accounts, no login, and no advertising. It sets no tracking cookies, and we do not sell or share personal information.
The short version
- Analytics is cookie-less and aggregated — we can see that a page was viewed, roughly from where, and how fast it loaded, but not who you are.
- The chatbot sends what you type to our language-model provider (OpenAI) to generate an answer. Your conversation stays in your own browser; we don’t store it on our servers.
- The contact form sends what you enter to us by email (through our email provider, Resend) so we can reply, and is also saved permanently as our record of demo requests. You can ask us to delete your record at any time.
- Our hosting provider (Cloudflare) processes technical request data — including your IP address — briefly, to deliver the site and protect it from abuse.
- We use what you give us only for the purpose you gave it for.
Analytics
We use Cloudflare Web Analytics to see which pages are useful. It sets no cookies, stores nothing on your device, does not fingerprint you, and does not track you across other sites. Cloudflare processes, in aggregate, the page address, the referring page, and general information about your browser, operating system, device type, and country (derived from your IP address, which the analytics product does not retain). We cannot identify individual visitors from it.
The chatbot
- When you send a message, its text — and the earlier messages in that conversation — is sent to OpenAI, which generates the reply as our processor. Under the OpenAI API terms, API content is not used to train their models and is retained only briefly for abuse monitoring.
- Your conversation is kept in your browser’s session storage so it survives page navigation, and is cleared when you close the tab. We do not store conversations on our servers or in a database.
- Our platform keeps normal request logs (timestamps, response status, short error diagnostics) for reliability and security, on a short rolling window. A per-IP rate limit uses your IP address transiently and does not store it with any message.
- Please don’t paste confidential or personal client data into the chatbot. It is a website help tool, and your text leaves to a third-party model provider.
The contact form
- If you submit the form at /demo, we collect what you enter: your name, work email, organisation and role (optional), which description fits you, what you’re hoping eavantage can help with, and whether you want an evaluation trial.
- We use it solely to respond to your enquiry and to correspond with you about a demo, a trial, or licensing if it goes further.
- It reaches us as an email through Resend, our email provider, and is also saved as a permanent record in a database we run on our hosting platform (Cloudflare) — not a third-party CRM, and not shared beyond the providers listed on this page.
- We keep that record indefinitely, as our history of demo requests, rather than deleting it after a fixed period. You can ask us to delete your record at any time — see Your rights, below.
- The form has a hidden anti-bot field and a per-IP rate limit; your IP is used only for that check.
Your device storage
The site stores one item in your browser’s local storage,eav-theme, to remember light or dark mode. The chatbot uses session storage for the current conversation. Neither is a cookie, neither is sent to us, and you can clear both in your browser at any time.
Who we share information with
Only the providers that run parts of the site for us, on our instructions:
- Cloudflare — hosting, security, and analytics.
- OpenAI — generating chatbot replies.
- Resend — delivering contact-form submissions to our inbox.
We do not sell personal information, do not share it for advertising, and do not disclose it to anyone else except where the law requires it. Where these providers are outside your country, the transfer relies on their standard contractual clauses and equivalent safeguards.
Your rights
Depending on where you live, you may have the right to ask us for a copy of the personal information we hold about you, to correct or delete it, or to object to or restrict our use of it. To exercise any of these, contact us through the Request a demo page or by emailinginfo@eavantage.com. If you are in the UK or EU and think we have handled your information wrongly, you can complain to your data-protection authority (in the UK, the Information Commissioner’s Office, ico.org.uk).
Children
The site is aimed at professionals evaluating enterprise software. It is not directed at children and we do not knowingly collect information from them.
Changes
If we change this notice we will update it here. Material changes to how the chatbot or the form handle data will be reflected before the change goes live.
Plain-language notice, accurate as of the date shown in the footer. Formal policy in legal review.